Payment, Cancellation & Refund Policy

Terms & Conditions

  • For current course costs and dates, please refer to our website and/or send an email to
  • Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs and that you are able to meet pre-requisites, where stated
  • If a course registration/booking is completed for an individual other than the named candidate, it is the responsibility of the employer to ensure the candidate is suitable for the course and has the relevant experience
  • Upon receipt of your booking form, and subsequent payment your place(s) will be confirmed
  • Important note: Developers Training’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract

Invoicing and payment

  • Course fees are payable upon booking unless a valid, authorized Credit Facility or Purchase Order has been provided and accepted
  • Any special offers must be used within the timescales specified and on the courses made available during the promotion. (These offers may be changed from time to time at the company’s discretion)
  • All fees include the cost of training, administration documentation, use of equipment, all course notes, use of training materials and certification
  • Invoices will be sent via post or e/mail to the name and address provided and must be paid within 15 days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest (the “due date”)
  • Payment must be made in invoice currency, credit/debit card
  • If any amount properly due to Developers for Training and Consultancy under or in connection with these terms and conditions remains outstanding beyond the due date
  • Developers may charge interest on the overdue amount at the Central Bank of Egypt rate at due course

Course attendance, e/learning and certification

  • Candidates will receive access instructions via email for the e/learning portal to the email address provided during registration
  • It is the responsibility of the individual completing the course registration/booking to ensure access / attendance instructions are received by the candidate. Instructions will be sent via email to the email address provided during the registration process
  • If the access instructions are not received, it is the responsibility of the individual who completed the course registration/booking to contact Developers for Training and Consultancy Services to arrange for them to be re-issued
  • Failure to attend the course will result in the full cost being incurred
  • Developers will send all correspondence primarily via email to the email address provided in the registration. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address
  • No certificate(s) shall be issued whilst there is an outstanding balance (including interest on overdue balances and statutory compensation) due to Developers for Training and Consultancy
  • It may be necessary, for reasons beyond the control of Developers for Training and Consultancy, to change the content and timing of the program, the date, the venue or the tutor. In exceptional circumstances a course may have to be postponed, in this instance an alternative course will be arranged immediately (See cancellations and amendments for more details)

Cancellations policy and amendments

  • All requests for cancellations, postponements and/or transfers must be received in writing
  • Changes will become effective on the date of written confirmation being received
  • The appropriate cancellation charge will apply based on the cost of your booking, as shown below. *excluding extenuating circumstances which will be charged at Developers discretion

Calendar days’ notice before the start date of the course                             Applicable Refund 

Between 15 and 28 calendar days (inclusive)                                                     100% refund

Between 1 and 14 calendar days (inclusive)                                                        No refund will be given

Failure to attend – Treated as late cancellation                                                    No refund will be given







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